Terms of Service
Last Updated: June 2024
1. Acceptance of Terms
By accessing or using TeliMeds' platform and services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access or use our services.
2. Service Description
TeliMeds provides a telemedicine platform that enables:
- Virtual healthcare consultations
- Appointment scheduling and management
- Secure patient-provider communication
- Electronic health record management
- Practice management tools
3. User Responsibilities
Healthcare Providers
- Maintain current medical licenses and credentials
- Comply with applicable healthcare laws and regulations
- Maintain patient confidentiality and privacy
- Provide accurate and complete information
- Use the platform in accordance with professional standards
Patients
- Provide accurate medical and personal information
- Keep login credentials secure
- Use the platform for legitimate medical purposes
- Comply with payment obligations
- Respect appointment schedules and cancellation policies
4. Platform Usage
- Users must be 18 years or older to create an account
- Accounts are non-transferable
- Users are responsible for maintaining account security
- Prohibited activities include:
- Unauthorized access or use
- Transmission of harmful code or malware
- Interference with platform operation
- Violation of intellectual property rights
5. Payment Terms
- Subscription fees are billed according to selected plan
- Payment is required for continued platform access
- Refunds are provided according to our refund policy
- Prices may be updated with notice to users
- Users are responsible for applicable taxes
6. Privacy and Security
- Services are provided in compliance with HIPAA regulations
- Users must comply with our Privacy Policy
- Data security measures must be maintained
- Breach notifications will be provided as required by law
7. Intellectual Property
All content, features, and functionality of the TeliMeds platform are owned by TeliMeds and protected by intellectual property laws. Users may not:
- Copy or modify platform content
- Reverse engineer the platform
- Remove copyright or trademark notices
- Use the platform for unauthorized purposes
8. Limitation of Liability
TeliMeds is not liable for:
- Medical decisions or outcomes
- User-provided content or information
- Service interruptions or technical issues
- Indirect, consequential, or punitive damages
9. Changes to Terms
TeliMeds reserves the right to modify these terms at any time. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of modified terms.
10. Contact Information
For questions about these Terms of Service, please contact us at:
Email: contact@telimeds.com
Phone: +1 (504) 401-1639
By using TeliMeds, you agree to these Terms of Service and our Privacy Policy.